The first video-conferencing legal advice service is to be rolled out this month (December), which will provide an affordable alternative in light of the looming legal aid cuts.
Instant Law UK has partnered with a UK leading service provider to launch legal advice kiosks across 120 locations throughout England, with the first piloting at Queensgate Shopping Centre in Peterborough.
The news arrives following the announcement of drastic cuts to legal aid being given the go ahead by Justice Secretary Kenneth Clarke, potentially leaving thousands without access to publicly funded legal advice (23 June 2011).
In a statement from Instant Law UK a spokesperson said: “There is no doubt that the cuts to legal aid will have a profound affect on the legal market in the UK. The number of customers requiring legal services will not decline, they will simply be looking for an affordable alternative. Instant Law UK, believes that it can provide a quality advice service at an affordable price.”
The ‘Red Telephone’ Box, which costs £29.99 to use, will also be available at the Mall Chequers in the south east and Market Place in Bolton by the end of this month, with another three shopping centres set to introduce the kiosks in the New Year.
The service will also launch for home users and businesses in 2012, allowing the public to access ‘face-to-face’ legal advice from the comfort of their home or office seven days a week, 9am to 9.30pm.
“There was a recognition that the legal services market would change and the present system did not always cater for the customer,” the spokesperson added. “In a changing market it seemed unacceptable that the legal profession has failed to provide a service out of normal working hours – Instant Law UK intends to rectify this by opening up access.”